Discover why Samsung points blame at Google. Users of the Samsung Galaxy S23 have been reporting touchscreen issues after the latest One UI 6.1 upgrade. Instead of introducing different AI functions, the update has caused reports of touchscreens that are sluggish or unresponsive. Some users even discovered that the S Pen was the only way their screens reacted to finger touches.
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Rising Reports of Issues
Reports of errors and malfunctions have increased since One UI 6.1 was released; this is typical behavior when software upgrades are made to multiple devices. Through a South Korean support forum, Samsung offered a temporary solution to those experiencing these problems. The suggestion was to update the Google app and wipe its data to resolve the issue.
Blaming Google Discover
A portion of these problems were ascribed by Samsung to incompatibilities with Google Discover, a customized content service that customizes material according to user interests. The business suggested deleting the Google app’s data as a workaround.
Addressing the Problem
The One UI 6.1 upgrade gave Galaxy S23 owners access to several AI-focused features despite the touchscreen problems. Samsung, however, made it clear that the Google Discover feed was the cause of the issue rather than these new capabilities.
Temporary Fix Offered
For those who were impacted, Samsung offered a workaround that included upgrading to the most recent version of the Google app, erasing its data, and restarting the device. Until a more long-term solution is put in place, this approach could help to temporarily repair the touchscreen issue.
Collaboration with Google
To resolve the problem, Samsung stressed working with Google, underscoring the significance of these alliances for a seamless user experience. Users can enhance their touchscreen experience by following the given steps while they wait for a permanent solution.
Looking Ahead
The incident where Samsung points blame at Google highlights the difficulties in working together between hardware and software vendors in the smartphone market. Even if customers find it annoying, there is some comfort in Samsung’s recognition and identification of the issue. Users can utilize the offered interim workaround to lessen touchscreen difficulties while the firm and Google work on a long-term solution.
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