Cloud computing in telecom is changing the modern face of technology. As cloud computing has gained a lot of importance with the increase in time most businesses are heading to get cloud opportunities because of its various advantages. The Telecom industry is also shifting to cloud computing. When we hear the telecom industry’s name, we start imagining heavy machinery like towers, cables, transmitters, wires, data centers, etc. But now most of the telecom industries are thinking of transforming physical infrastructure into cloud-based applications i.e. into digital mode.
You know what’s cloud computing? You don’t? then go read this article
But before we move next, we should have an idea of what is cloud computing in telecom so let’s move to this.
What is cloud computing in telecom?
Cloud computing in telecom is a software-based system that allows the telecom business to carry out different operations on their data like processing, storing, etc. in cloud data processing centers or cloud data lakes.
The biggest challenge for telecom companies is dealing with a large number of customers because it is competing with the applications like WhatsApp, Skype, etc. which are cloud-based for market share. But the traditional telecom IT industries can’t compete with them because of the cost efficiency, scalability, security, etc. So, most telecom industries are deciding to shift to cloud computing, especially for infrastructure.
Cloud Computing Types for Telecom Businesses
There are three models that most companies are using for cloud computing in telecom which is given below.
- Software as a Service (SaaS)
In this service, companies do not develop their applications, they get their advantages from the cloud applications. Cloud service providers keep their applications optimized according to the customer’s needs and requirements. It provides you with flexible functionality.
- Infrastructure as a Service (IaaS)
In Infrastructure as a Service, computing resources are provided by the cloud service providers. These resources include data storage, data servers, network infrastructure, etc.
- Platform as a Service (PaaS)
Platform as a Service gives its customers access to different functionalities of the platforms provided by the service providers.
Cloud Computing Archetypes for Telecom Businesses
Cloud computing offers three archetypes for adoption in the telecommunication business. Details are given below.
It helps in improving the performance of the systems that are already existing. It uses the cloud’s abilities for better communication and services that are optimized according to the customer’s needs and requirements. It also helps in improving the value of the products and services.
For better connectivity, telecom service providers can adopt clouds according to clients’ needs. There are different methods for delivering connectivity differently and innovatively, like data acceleration, cloud coaching, etc. Telecom cloud optimizers perform different roles like offering public cloud solutions, fulfilling data sharing requirements, and adopting a single cloud-based solution for different operations.
Disruptors keep an eye on new services, offers, and opportunities, they work on the needs of users. The focus is on the business analysis of customer data. To work as a disruptor and create new needs you must purchase valuable resources, and customer data, then you do the analysis and merge it with the technology assets for developing the needs.
Disruptors have the most important role in B2B telecom cloud services. By using cloud abilities, you can improve your telecom software and services with the help of software development.
Telecom cloud disruptors have different roles some of them include end-to-end quality service, analyzing customer insights, aggregation expertise, and fulfilling local telecom presence.
Innovator is the degree of cloud adoption where you generate new ideas to increase production values and all factors related to profitability by using cloud abilities. The main purpose is to expand the business as much as possible. To increase production the company carries out different steps like partnerships with third parties, improving resource management services, etc.
Besides optimizing market efforts and increasing productivity, telecom cloud inventors have different roles, for example, increasing sales by displaying ads, improving workflow management, and giving tailored customer experience to users.
10 Benefits of cloud computing in telecom
Cloud computing is gaining importance with the increase in technology. Different companies are moving to get cloud services and of course, it is providing different benefits to companies that’s why they are taking the big step of shifting their business to cloud computing. Like other fields, cloud computing has many benefits in the telecom industry some of which are mentioned below.
- Improved data centers
Cloud computing has made collaboration very easy with companies. Cloud computing has made a lot of improvements in the performance of data centers and servers. One of the most valuable features of cloud computing it helps in reducing migration costs.
If a customer is accessing the cloud service for his business and later realized this service is not suitable according to his work and he is not satisfied with the provided service, cloud computing provides you with the opportunity to migrate to another service by ending the contract. For migrating to the new service, you only must end the previous contract and sign the new contract and then transfer the data to the new server. And in all this process the expenses will be very less.
- Market Adaptability
Market conditions are changing with customers’ demands. The thing which differentiates and drives more traffic to your business from other businesses is the abrupt response to the market according to the needs. If you want to update your cloud-based telecom services or bring any innovations in it, the cloud will these steps too. The change in market opportunities leads to more competition which to more customers and results in high profitability.
Different factors play an important role in communication service provider modernization. Telecom operators are working on different applications and software of the latest technology. This helps in reducing risks and maintaining a good level of service at a high level.
- Improved service
Cloud service providers are providing solutions for automation and analytics. All the testing, updating, and maintenance are carried out in the background. Different methods are implemented to improve the service like business intelligence methods are implemented to reduce risks, to get information about customer needs and problems, etc. The other method which is behavior prediction helps you to know about the customer’s needs before even they talked about them.
This also helps in expanding the business. Telecom operators are working on different services and software based on the internet of things and different generations like 5G. and the cloud help in all these customers’ scattered ideas. You can use the cloud’s location data and other different attributes for this purpose which offers you on customer experience.
- User-friendly technology
Cloud computing is a user-friendly technology compared to other technologies because it is very convenient to use because this has very less load on the business. The telecom industry in the same also gets many benefits from cloud computing for example in the deployment of telecom networks, providing critical solutions and quick response to the market.
- Securing data
If you are using cloud computing, it provides you with the facility to keep your data backups in its data centers and hence you do not need to keep a backup of your data. In case of any disaster, if you need your data, you can easily access it from the cloud. Your data is maintained in different copies in cloud storage it is also updated with every change you do in your data.
This is the reason why big telecom enterprises are carrying out their data connectivity services without a problem. With the increase in technology, clouds are merging with Business Intelligence and Artificial Intelligence, and they can also give you predictions about your data recovery and whether the cloud will help you or not. These predictions have a major role in the competitive industry of telecommunication.
Some telecom enterprises are also taking the advantage of two-factor authentication and data encryption for higher security and better services.
- Reduction in cost
Every businessman tries to spend less on resources and get more benefits. One of the biggest reasons why businesses are moving towards cloud computing is cost reduction. Cloud service providers are offering software at lower costs to the telecom industry with the aid of software virtualization on remote servers. Computing resources are allocated according to needs no need to buy extra hardware which also saves hardware costs.
The revenue generated by the local resources will be more as compared to that generated by using cloud computing services because in this platform you only pay for the services which you are using. You do not need to spend money on buying equipment and then on their maintenance. All the maintenance process is carried out by the cloud service providers telecom engineers do not need to worry about this.
The scalability factor refers to scaling up or down anything according to the needs and requirements. Cloud service providers give you the benefit of scalability, according to the fluctuating needs of storage and infrastructure you can increase and decrease your resources. Telecom companies can easily scale up and down their resources according to the telecommunications services to increase growth opportunities. The elastic nature of clouds allows the dynamic allocation of tasks.
- Flexibility in resource allocation
The term flexibility is slightly different from scalability. You need to understand both terms separately. Cloud computing offers the feature of flexibility for resource allocation means that you can allocate specific resources according to your requirements.
As cloud computing is based on a network of remote servers so, you are supposed to pay only for the used resources and hence it reduced your expenses. You do not need to take the responsibility for data storage, updates, hardware, software, and servers because cloud service providers are handling all these things on their end. This helps you a lot with seasonal demands.
- Harness customer data
The big reason for cloud adaption is the fast processing of data. As the data used in the telecom department is enormous, telecom-based clouds can process it very fast. And cloud analytics is also helping to get data insights after processing which is the most demanding feature in the present age. For example, different telecom enterprises are working to create more connections with customers.
Based on different management and optimization methods, these enterprises are working to create an ecosystem that would work on user behavior and process and categorize data according to it. This helps in increasing data quality and faster processing.
- Generate new revenue streams
Telecom operators are now collaborating with cloud service providers for the monetization of physical infrastructure. This collaboration between telecom companies and cloud service providers will help in the market growth. Different telecom companies are working with cloud service providers to get closer to their customers to provide them with different solutions through platforms that are related to the telecom infrastructure and 5G networks. For example, recently Google cloud and AT&T are collaborating for providing better opportunities to their customers through their services.
As we all know with the rise in technology most companies are using cloud services for better resources and opportunities that are provided by cloud service providers at less cost and high security.
The telecommunication company is growing faster after the collaboration with cloud services and responding efficiently to the market needs. Cloud is providing various opportunities for the telecom industry. And this industry can sustain itself for a long by using the latest cloud solutions.